# Where can I check GenderAPI service status and uptime?

> If requests fail, check the returned error code to distinguish service failures from invalid input, account access, exhausted credits or rate limits. Monitor request success and latency in your own integration. Contact support with request_id for an unexplained failure or billing uncertainty. Use measured monitoring evidence for availability claims; this FAQ does not state a guaranteed uptime percentage.

Canonical HTML: https://www.genderapi.io/frequently-asked-questions/service-status-and-uptime

Last reviewed: 2026-09-26

## Answer

If requests fail, check the returned error code to distinguish service failures from invalid input, account access, exhausted credits or rate limits. Monitor request success and latency in your own integration. Contact support with request_id for an unexplained failure or billing uncertainty. Use measured monitoring evidence for availability claims; this FAQ does not state a guaranteed uptime percentage.

## Related canonical guidance

- [Errors, limits and retries](https://www.genderapi.io/docs/v2/errors-and-retries)
- [Contact support](https://www.genderapi.io/contact)